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Nerdio Manager for MSP: Unique and Flexible Deployment Architecture

Nerdio Manager for MSP (NMM) enables MSPs to deploy, manage, and optimize new and existing Azure Virtual Desktop deployments with ease. A one-of-a-kind multi-tenant management platform built from various native Azure PaaS services, making it extremely flexible and powerful. Let’s have a closer look.

Azure Marketplace Deployment

Deploying Nerdio Manager for MSP is done directly from the Azure marketplace. Log into Azure, do a search for Nerdio, select Nerdio Manager for MSP, and follow the wizard. It’s that simple. Installing NMM into the Azure tenant of the MSP (more details on this below) lays the foundation for dozens, if not hundreds, of customers to be onboarded and managed from a single intuitive management interface.

Onboarding existing Azure environments or building completely new ones is easy and doesn’t require any specific or deep knowledge of the underlying Azure platform. Even if the customer in question does not have an existing Azure footprint, it will take you 60 minutes or less to get from nothing to a fully operational virtual desktop environment. More details to come on this.

Multi-tenant and Services Overview

Nerdio Manager for MSP offers you everything you need to price, deploy, manage, and optimize new and existing customer environments in Azure. Services and features like multi tenancy, reporting, monitoring, user management, cost control, role-based access, automation, autoscaling, and much more are all available for the MSP to take advantage of.

Think of NMM as an extension on top of the native Azure Virtual Desktop service adding a layer of additional (management) capabilities, features and functionalities (not to be found anywhere else), making the lives of your architects, administrators, and help desk employees a lot easier without them needing to have any deep knowledge of automation, PowerShell, or Azure in general, for that matter.

No more steep learning curve. Nerdio Manager for MSP enables 80% or more of your IT workforce to be able to build and manage Azure and Azure Virtual Desktop environments on a daily basis. In fact, everything you do within NMM takes three clicks or less.

NMM is all about saving time and adding efficiency.

nerdio manager for msp

As you can see, NMM enables you to manage and optimize not just Azure Virtual Desktop environments, but includes automation, autoscaling, auto-heal, and management capabilities that apply to other types of Azure IaaS virtual machines as well, combined with file storage, networking, identity, and more.

Not Shared, but Secure and Private

Instead of working in a shared, hosted management plane, NMM is different. While still offering true multi-tenancy enabling you to support hundreds of customers, you, the MSP, have full control of everything that’s going on within your tenant – data, networking, identity, etc. You’re not sharing the infrastructure running your Nerdio Manager portal with any other MSPs and you decide where the metadata is stored and who has access. From a security and privacy perspective this is an excellent story to tell.

Essentially, it is the best of both worlds.

Nerdio Manager for MSP is built out of various native Azure Platform as a Service (PaaS) services deployed into the MSP’s tenant, (see image below). Best thing is, these services are highly available by nature and managed by Microsoft.  This makes working with, building, and enhancing NMM much simpler.

Below, you’ll find a high-level architectural overview on how NMM is deployed from the Azure Marketplace into the MSP’s tenant.  From there customer accounts/environments/tenants can be added. It also lists the various PaaS services that Nerdio Manager for MSP consists of.

nmm deployment architecture

Just as you are used to with Nerdio Manager for Enterprise, which is based on the same underlying architecture, you can expect multiple updates and new versions of our software throughout 2021 and beyond. 

And if that’s not enough, we will also offer an NMM API for future automation and integration purposes, but more on that at a later date. In part three of this series, I’m going to focus on the various deployment scenarios in more detail.

To Finalize

We can’t wait to help get you started with Nerdio Manager for MSP. A one of kind solution helping MSPs globally to boost their business. Of course, this is just the beginning, there is much more on the way. Our roadmap is filled with some amazing technology and features. We’re also planning to host several webinars to tell and, more importantly, show you how to take advantage of NMM. To be continued…

Thank you for reading.

Bas van Kaam

Nerdio Field CTO, EMEA

AVD MANAGEMENT

Multi-Cloud and On-Premises Deployment with Azure Stack HCI (Coming Soon)

Deploy Azure Virtual Desktop in Azure and extend the session host VM placement to on-premises and other cloud using Azure Stack HCI. Nerdio Manager automates deployment of session hosts, AVD agent installation, and full integration into the AVD deployment in Azure.

Create a brand new Azure Virtual Desktop environment or allow Nerdio Manager to discover an existing deployment, connecting to existing resources, and manage them.

Deploy Nerdio Manager from Azure Marketplace and configure a new AVD environment with an easy to follow, step-by-step configuration wizard. First group of users can access their AVD desktop in less than 2 hours.

Service providers, system integrators, and consultants can leverage Nerdio Manager’s scripted AVD deployment template. Create complete environments with desktop images, host pools, and auto-scaling in minutes.

Create and manage AVD environments that span Azure regions and subscriptions. Quickly link Vnets and resource groups and manage AVD deployments world-wide from unified portal.

Link multiple Azure tenants under the same Nerdio Manager instance and manage AVD deployments that span Azure AD tenants. User identities and session host VMs can run in separate tenants for maximum flexibilty and security.

Deploy and manage AVD environments that span across sovereign Azure Clouds. Cross-sovereign cloud support allows identity (e.g. users and groups) to be in one Azure Cloud, while session host VMs are in another Azure Cloud.

Management of workspaces, host pools, app groups, RemoteApps & custom RDP settings

Administer every aspect of AVD with Nerdio Manager including workspaces, host pools, application groups, RemoteApp publishing, RDP properties, session time limits, FSLogix, and much, much more. Every Azure service that AVD relies on can be managed with Nerdio Manager.

Deploy and manage AVD session host VMs. Hosts can be created manually or with auto-scaling, deleted on-demand or on a schedule, re-imaged to apply updates, run a scripted action, resized, put into or taken out of drain mode, and more.

Manage user sessions across the entire AVD environment, within a workspace, host pool or on a single host. Monitor session status, disconnect or log off the user, shadow or remote control to provide support, or send user an on-screen message.

End users have the ability to log into Nerdio Manager with their Azure AD credentials and manage their own session, restart their desktop VM, or start a session host if none are started in a host pool. (Ability to resize and re-image own desktop is coming soon.)

Create, link, and manage Azure Files shares including AD domain join. Synchronize Azure Files permissions with host pools, configure quotas, and enable SMB multi-channel. Manage file lock handles and configure Azure Files auto-scaling to increase quota as needed.

Create, link, and manage Azure NetApp Files accounts, capacity pools and volumes. Configure provisioned volume size, monitor usage, and use auto-scaling to automatically adjust volume and capacity pool size to accommodate the needed capacity and latency requirements.

FSLogix configuration can be complex and overwheling, but not with Nerdio Manager. Create one or more FSLogix profiles with all the needed options, point at one or more Azure Files, Azure NetApp Files, or server locations and select from VHDLocations, CloudCache and Azure Blob storage modes.

Multiple identity source profiles can be set up and used automatically on different host pools. Active Directory, Azure AD DS, and Native Azure AD are all supported. Choose the appropriate directory profile when adding a host pool and all VMs will automatically join this directory when being created.

Create a copy of a host pool with all of its settings: auto-scale config, app groups and RemoteApps, MSIX AppAttach, user/group assignments, VM deployment settings, etc. Save time by creating host pool “templates” that can be cloned to any Workspace, Azure region or subscription instead of starting from scratch.

Apply user session time limits at host pool level. Automatically log off disconnected sessions, limit the duration of idle sessions, control empty RemoteApp session behavior and more.

Assign Azure AD users to personal desktops to ensure the user will log into a pre-configured VM. Un-assign personal desktops from users who leave the organization and re-use these VMs for new users.

Pre-configure custom Azure tags for all Azure resources associated with each host pool. Tags can be used for charge-back and cost allocation by host pool.

When creating session hosts using NV-series VMs NVIDIA and AMD GPU drivers are automatically installed.

Move existing host pools from Fall 2019 (Classic) object model to Spring 2020 (ARM) object model. Choose to whether to move or copy user assignments. Existing session hosts are automatically migrated or new ones can be created in the ARM host pool.

Automatically enable and configure AVD integration with Azure monitor. Zero configuration required. Azure Monitor Insights for AVD can be used instead of or in conjunction with Sepago Monitor.

AVD personal desktops to Windows 365 Cloud PC migration (Coming Soon)

Migrate users from AVD personal desktops to Windows 365 Enterprise Cloud PCs using an existing image and user assignment. (Coming soon)

WINDOWS 365 ENTERPRISE MANAGEMENT

Cloud PC License Usage Optimization (Coming Soon)

Cloud PC device lifecycle management

Cloud PC user group assignment

Intune primary user management on Cloud PCs

Migrate AVD personal desktops to Cloud PCs (Coming Soon)

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