When most people think about Nerdio Manager for MSP, they often think of Microsoft Azure Virtual Desktop (AVD) management. And that’s fair—AVD is powerful, and Nerdio’s support for it is top-notch. But here’s the thing: Nerdio Manager has evolved far beyond just AVD.
MSPs handle way more than just virtual desktops, and with “as a service” offerings on the rise, not every client needs traditional infrastructure. Just like MSPs, Nerdio has evolved with our new Modern Work management and updated pricing model.
We’ll break down the significance of Modern Work and how new features can boost your MSP business.
What Modern Work means for MSPs
Modern work is more than just a trend—it’s what companies need to stay competitive in today’s hybrid and remote work environment. With Nerdio Manager for MSP, you can manage the entire Microsoft 365 suite, including Teams, OneDrive/SharePoint, Exchange Online, Entra ID, and Microsoft Defender, all from one platform.
For MSPs, having Modern Work in your portfolio means handling more customers and different business needs without adding complexity. Managing collaboration tools, file storage, and communication platforms through Nerdio lets you reduce the number of separate tools you rely on, making your operations more straightforward. This not only cuts costs but also makes it easier to manage client environments efficiently.
With more businesses shifting to hybrid and remote work, the demand for these cloud-based tools has surged. Companies expect their IT providers to offer full Microsoft 365 management. Nerdio equips MSPs to meet and exceed those expectations by making it easier to deliver security and functionality in one place.
Nerdio’s new Modern Work capabilities
With the addition of Modern Work management capabilities, MSPs can now support customers that are utilizing Microsoft’s Modern Work suite from a single pane of glass. Here’s a quick snapshot of what’s included:
Teams: Full control over Teams settings and troubleshooting from a single pane of glass. Whether it’s managing policies for chat, meetings, or app integrations, you get the ability to configure permissions, adjust settings, and apply compliance policies across tenants without needing to navigate through separate dashboards.
OneDrive/SharePoint: Direct access to manage file storage permissions, retention policies, and data compliance. You can oversee everything from file-sharing settings to security protocols, all while monitoring usage to avoid issues like excessive storage costs or potential compliance risks.
Exchange Online: Complete management of email environments across tenants. From handling mailbox permissions to configuring transport rules and managing retention policies, everything is centralized. Regardless of whether you’re deploying a security policy or troubleshooting mail flow issues, you have all the tools in one place.
Entra ID integration, AD management, & CIS Policies: Full integration with Entra ID (formerly Azure AD) for identity management, ensuring consistent application of group policies, password resets, and user access management. Additionally, Nerdio Manager is now advancing feature parity between cloud-only and synced environments with the AD Management feature. This includes secure, maintainable Active Directory (AD) integration, providing easy management for AD settings across Azure and other hosted environments. You can also automate the enforcement of CIS Benchmarks and security controls to keep your environments secure across multiple tenants, reducing the chance of compliance failures.
Microsoft Defender: A crucial piece of this suite, Defender provides endpoint security across your clients’ environments. You get real-time visibility into threats and incidents, centralized control of endpoint security policies, and automated threat responses. Whether it’s configuring device compliance rules or applying attack surface reduction policies, Defender makes it easy to enforce security at scale. This isn’t just a nice-to-have—it’s critical for ensuring your clients’ data and devices stay protected without needing to rely on separate security vendors.
Consolidate Modern Work management vendors
One of the biggest benefits of Modern Work management is vendor consolidation. With Nerdio, you’re managing the full Microsoft 365 stack—Teams, OneDrive/SharePoint, Exchange Online, Entra ID, and Defender—all from one platform. Instead of juggling separate vendors for security, identity management, and collaboration, Nerdio lets you manage everything in a single integrated solution. It is not simply AVD management—it transforms how MSPs manage their client environments.
Beyond dynamic Auto-Scaling, which automatically adjusts resources based on CPU, RAM, and user sessions, Nerdio provides advanced tools for application and image management.
For example, Unified Application Management (UAM) allows MSPs to easily deploy, update, and manage apps across all physical and virtual desktops, ensuring consistency and reducing manual effort. Imagine needing to roll out a security patch across hundreds of desktops—Nerdio handles it in a few clicks, saving hours of work.
With Image Lifecycle Management, MSPs can automate image creation, updates, and rollbacks. This means less time spent on manual updates and more time focusing on client needs. If a new Windows update causes issues, you can roll back to a previous image instantly, ensuring minimal disruption.
Nerdio also offers AI-driven automation, analyzing usage patterns to recommend infrastructure tweaks, which helps MSPs avoid wasting resources and increases efficiency without the need for constant oversight.
Additionally, endpoint and app management features give MSPs control over both virtual environments and the devices connected to them. Whether you’re managing user desktops or enforcing security policies on endpoint devices, Nerdio simplifies this process from a single dashboard.
These features enable MSPs to scale faster, maintain control, and offer higher-quality service with fewer manual processes. But if you’re only focusing on AVD, you’re missing out on the bigger picture.
As your customer base grows, Nerdio remains a scalable and cost-effective solution, offering predictable costs while giving you the tools to handle an increasing number of clients and their diverse needs. By consolidating vendors and simplifying operations, Nerdio allows MSPs to focus more on delivering high-quality service and less on managing the complexity of separate solutions. This reduces overhead, simplifies billing, and cuts down on the number of systems you need to manage across multiple clients. For MSPs, this means fewer tools, fewer contracts, and fewer points of failure.
Understanding Nerdio’s new pricing options
Our new pricing options bring a significant shift, designed to simplify how you manage Microsoft 365 environments while keeping costs predictable. The key change is a new opportunity to shift to a per-customer (per-tenant) pricing structure. This means that whether your client has 5 or 500 users, you’re paying the same flat rate for managing each Modern Work customer.
This new pricing option is especially advantageous for MSPs managing multiple tenants with varying user counts. By charging per tenant instead of per user, Nerdio provides clear, predictable pricing that scales with your business without penalizing growth. Whether you’re managing a small business or a large enterprise client, the cost remains constant, giving you the ability to take on more clients without seeing an increase in platform costs.
Choosing the right Nerdio Manager plan for your MSP
Now that you know how Nerdio Manager has evolved, how do you choose the right plan? Here’s a quick breakdown:
- Need AVD and Modern Work? The AVD plan includes full support for both AVD management and Modern Work functionality, giving you the flexibility to manage virtual desktops and the entire Microsoft 365 environment from one platform.
- Focused on Microsoft 365 management? The Modern Work plan is ideal if you need to manage Microsoft 365 environments, such as Teams, OneDrive/SharePoint, and Exchange Online, but it does not include AVD management.
With our additional new pricing structure options, you can easily scale as your business grows. Whether you need comprehensive AVD management or just Modern Work capabilities, Nerdio Manager gives you both options at a predictable cost that fits your needs.
Utilizing Nerdio’s Modern Work capabilities
Expanding to a more comprehensive Nerdio plan to include Modern Work management is straightforward. If you’re already using Nerdio for AVD, extending to Modern Work is seamless. The interface remains familiar, and we offer full support to ensure the addition of Modern Work management is smooth. Whether you’re expanding your services or onboarding new clients, the Nerdio experience will make the process as simple as possible.
Ready to go beyond AVD?
Nerdio Manager for MSP isn’t just an AVD solution anymore—it’s your gateway to managing all aspects of your clients’ digital workspaces. With Modern Work management and a flexible new pricing model, it’s time to make sure you’re providing maximum value and the most cutting-edge service offerings to your clients.
Are you ready to leverage the full power of Nerdio Manager? Learn more about how Nerdio goes beyond AVD to support Modern Work.
