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to Microsoft Cloud solutions
Direct access to Microsoft Cloud experts who fix problems - fast.
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Why Enhanced Support?
You don’t need to waste hours figuring out who to call—or whether a problem is “in scope.” With Enhanced Support, Nerdio becomes your first call. Our team understands Microsoft environments and Nerdio Manager, so we can diagnose and resolve issues faster.
From the moment you join us, we’re invested in your growth, your goals, and your wins.
"Nerdio Enhanced Support is worth every penny. It's a time saver, lifesaver, and, again, it's just peace of mind. I know I sleep better at night."
Here's what you get
Nerdio Enhanced Support is built for MSPs who want to offload advanced troubleshooting and problem-solving to a partner who already understands your environment, and moves fast.
User experience
Performance right-sizing, end-user AVD access, desktop management, insights
OS & apps
App and image management, FSLogix, Microsoft Teams/Office
Endpoint/Intune
Conditional access, config profiles, CIS policy adoption, Intune guidance
Infrastructure
VM performance, AVD networking, Azure Files, Windows 365
AVD resources
Host pool, FSLogix, agent issues, cost management
Identity
Entra, Active Directory, Entra Connect & Domain Services