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Diagram representing how AVD Remote Desktop Client works

AVD Remote Desktop Client

This guide covers features, supported platforms (Windows, macOS, iOS, Android, Web), and setup.

Amol Dalvi | May 2, 2025

What is the AVD Remote Desktop Client, and what does it do?

The AVD Remote Desktop Client is a software application that enables you to connect to Azure Virtual Desktop (AVD). Think of it as your secure portal to your cloud-based workspace. It's essential for accessing your virtual desktop and applications from a variety of devices, giving you the flexibility to work from virtually anywhere.

This client acts as the bridge between your physical device and your virtualized environment in Azure. It handles the connection, display, and interaction with your virtual desktop session. Whether you're using a Windows PC, a Mac, a mobile device, or even a web browser, the client provides a consistent and streamlined user experience.

Key benefits include multi-platform support, enhanced security features, and a user-friendly interface. It's designed to provide seamless access to your virtual desktop, ensuring productivity regardless of your location or the device you're using. The client supports various operating systems, including Windows, macOS, iOS, Android, and web browsers (via HTML5), allowing you to connect from virtually any modern device.

What are the key features and benefits?

The AVD Remote Desktop Client offers you several key features that enhance the user experience and provide significant benefits for accessing your Azure Virtual Desktops:

Multi-platform support

Access your AVD environment from a wide range of devices, including Windows PCs, Macs, iPhones, iPads, Android devices, and even through web browsers. This flexibility allows you to work from virtually anywhere, using the device that's most convenient for you.

Enhanced security

Connections to your virtual desktop are secured using Remote Desktop Protocol (RDP) with robust encryption. This helps protect your data and ensures that your virtual desktop sessions are secure. Integration with Azure Active Directory and support for multi-factor authentication (MFA) provide additional layers of security.

Streamlined user experience

The client is designed for ease of use, with simple setup and configuration. Features like resource redirection allow you to seamlessly access local drives and printers from your virtual desktop. Remote app streaming lets you run individual applications from your virtual desktop as if they were installed locally.

Centralized management

The AVD Remote Desktop Client integrates with the broader Azure Virtual Desktops management infrastructure. This allows IT administrators to easily deploy, manage, and update the client across their organization. MSI installers are available for enterprise-scale deployments, simplifying the process of rolling out the client to multiple users.

High-fidelity display

The client supports high-resolution displays and provides a rich user experience, making your virtual desktop feel like a local machine. Advanced display features ensure that text and graphics are rendered clearly, even when connecting from different devices or network conditions.

Performance optimization

The client is optimized for performance, ensuring a responsive and low-latency connection to your virtual desktop. This is crucial for maintaining productivity, especially when working with demanding applications or large datasets.

What platforms and devices are supported?

The AVD Remote Desktop Client is designed for broad compatibility, allowing you to access your Azure Virtual Desktops from a variety of devices and operating systems. Specific features and functionalities may vary slightly between platforms to optimize the experience for each operating system and device type.

  Device Type(s) Key Features/Notes Download/Access
Windows Desktops, Laptops, Tablets Full client functionality, MSI installer available Windows client download
macOS Desktops, Laptops Native macOS client experience macOS client download
iOS/iPadOS iPhones, iPads Touch-optimized interface, Mobile-specific features iOS App Store listing
Android/Chrome OS Smartphones, Tablets, Chromebooks, other Chrome devices Mobile-friendly interface Android Google Play Store
Web (HTML5) Any device with a modern browser Instant access, No installation required Web client access

Know the TCO

This step-by-step wizard tool gives you the total cost of ownership for AVD in your organization.

What are the steps involved in setting up the AVD Remote Desktop Client?

Getting started with the AVD Remote Desktop Client is straightforward. Follow these steps for your respective platform:

Windows:

  1. Download: Download the Remote Desktop Client from the official Microsoft website. For enterprise deployments, use “msiexec” from the command line to install the MSI file.

NOTE: It can be confusing to have both the Azure Virtual Desktop app from the Microsoft Store and the Remote Desktop client (MSI) on your device. You might get this message: "version of this application called Azure Virtual Desktop was installed from the Microsoft Store". While both are supported, it's best to stick with one version of the app.

  1. Install: Run the downloaded installer and follow the on-screen instructions.
  2. Connect: Open the client and sign in with your Azure credentials. For future access, use the Start menu to search for and select Remote Desktop.
  3. Access: Your available Azure Virtual Desktops will be displayed. Double-click to connect.

macOS:

  1. Download: Download the Windows App for Mac client from the Apple App Store. 
  2. Install: Open the downloaded package and follow the installation prompts.
  3. Connect: Launch the client and sign in with your Azure account.
  4. Access: Select your virtual desktop and connect.

iOS/iPadOS:

  1. Download: Download the Windows App Mobile client from the Apple App Store. 
  2. Connect: Open the app and add your Azure Virtual Desktop workspace.
  3. Access: Sign in with your Azure credentials to access your desktops.

Android/Chrome OS:

  1. Download: Install the "Remote Desktop" app from the Google Play Store. 
  2. Connect: Open the app and configure your AVD workspace.
  3. Access: Sign in with your Azure account to connect.

Web (HTML5):

  1. Open: Open a supported web browser (e.g., Chrome, Edge, Safari).

NOTE: The Remote Desktop Web client does not support mobile web browsers.

  1. Navigate: Go to the AVD web client access page.
  2. Sign in: Sign in with your Microsoft credentials.
  3. Access: Choose your virtual desktop to connect.

Tips and troubleshooting

General tips:

  • Network connection: Ensure you have a stable internet connection. A poor connection can lead to slow performance or disconnections.
  • Azure credentials: Double-check that you are using the correct Azure credentials.
  • Updates: Keep your AVD Remote Desktop Client updated to the latest version to benefit from bug fixes and performance improvements.
  • Resource redirection: Explore the client settings to configure resource redirection (local drives, printers) for seamless integration with your virtual desktop.

Troubleshooting:

  • Connection problems:
    • Verify your network connectivity.
    • Check your Azure credentials.
    • Restart the client and your device.
    • Check the Azure service health status for any outages.
    • Ensure the required ports are open on your firewall.
  • Display issues:
    • Adjust the screen resolution and scaling settings in the client.
    • Update your graphics drivers.
    • Check for any compatibility issues with your display adapter.
  • Performance issues:
    • Close unnecessary applications on your local device.
    • Check your network bandwidth.
    • Consider upgrading your internet connection if needed.
    • If the issue persists, contact your IT support or refer to the Microsoft documentation.

How does it compare to other remote desktop solutions?

While several other remote desktop solutions are out there, the AVD Remote Desktop Client offers distinct advantages specifically for accessing Azure Virtual Desktops:

  • Optimized for AVD: The client is purpose-built for Azure Virtual Desktops, ensuring seamless integration and optimized performance. Other remote desktop solutions may not be fully compatible or may lack specific features designed for the AVD environment.
  • Integrated with Azure Ecosystem: The client seamlessly integrates with other Azure services, such as Azure Active Directory for authentication and Azure Virtual Desktops for centralized management. This tight integration simplifies administration and enhances security.
  • Centralized management: Unlike some standalone remote desktop solutions, the client can be easily deployed and managed across an organization through MSI installers and integration with Azure management tools. This simplifies administration and reduces IT overhead.
  • Enhanced security: The client leverages the robust security features of Azure, including encrypted connections via RDP and support for multi-factor authentication. This provides a more secure remote access solution compared to some other options.
  • Cross-platform consistency: The client offers a consistent user experience across different platforms (Windows, macOS, iOS, Android, Web), which is not always the case with other remote desktop solutions. This consistency simplifies training and improves user productivity.
  • Cost-effectiveness: For organizations already invested in the Microsoft Azure ecosystem, the client offers a cost-effective solution for accessing virtual desktops.

Here’s a comparison table with other solutions such as TeamViewer and Chrome Remote Desktop:

Feature AVD Remote Desktop Client Other Solutions
AVD Integration Seamless May be limited or require additional configuration
Azure AD Integration Yes Often No
Centralized Mgmt. Yes May require separate tools or licenses
Security Azure-enhanced Varies
Cross-Platform UX Consistent May vary significantly
Cost Included with AVD May involve separate licenses or subscriptions

Frequently Asked Questions

Learn more about Azure Virtual Desktop

About the author

Amol Dalvi

VP, Product

Software product executive and Head of Product at Nerdio, with 15+ years leading engineering teams and 9+ years growing a successful software startup to 20+ employees. A 3x startup founder and angel investor, with deep expertise in Microsoft full stack development, cloud, and SaaS. Patent holder, Certified Scrum Master, and agile product leader.

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