Mastering the MSP optimization journey: Streamline, scale, and automate your operations

Adding clients shouldn't mean adding headcount. But for most MSPs without standardized processes and automation in place, that's exactly what happens. In this session—one of our most popular presentations from NerdioCon 2026—Nerdio technical trainers Chris Plouffe and Rolando Jimenez will walk through the Optimization Journey Playbook: a step-by-step framework for MSPs who are ready to stop scaling manually.

If you missed the conference, now’s your chance to get the info!

• A repeatable framework for standardizing configurations across all client tenants.
• How to implement AVD host pool and auto-scaling strategies that reduce Azure compute waste.
• Practical automation approaches for routine administrative workflows.
• How to deliver consistent service across M365 and Azure environments at scale.
• Concrete next steps to start or deepen the optimization journey in your own environment.