Intune Unlocked: Enrollment done right

This session is part of the Intune Unlocked series — free technical training for MSPs from Microsoft and Nerdio.

Enrollment is where most MSP Intune problems start. A device misconfigured at onboarding creates issues that compound across every policy, profile, and compliance check downstream. If you've ever had a client's devices enroll successfully but behave unpredictably, this is usually why. 

In this session, Microsoft MVP Adam Atwell walks through the enrollment configurations that matter most for MSPs: Autopilot v1 vs. v2, Apple Business Manager setup and the certificate expiry issue that catches teams off guard, and Android work profiles for both corporate-owned and BYOD scenarios. Nerdio’s Intune trainer, Rolando Jimenez, provides real-time framing on what these look like when you're managing across dozens of tenants. 

• A clear decision framework for enrollment type by client scenario 

• The most common MSP misconfiguration points in Autopilot and how to catch them before they hit production 

• How to approach Apple Business Manager at scale without creating a dependency on a single admin account 

• Where Android corporate vs. work profile enrollment diverges and why it matters for compliance