Accelerate your success with Nerdio CS+
Dedicated customer success management for Nerdio Manager for Enterprise customers
Your growth partner in the cloud
With Customer Success Plus, you get round-the-clock support, a dedicated account manager, personalized training, and expert guidance to help you deploy, optimize, and grow with Nerdio—ensuring you hit your goals every step of the way.
From the moment you join us, we’re invested in your growth, your goals, and your wins.
Why you'll love it
Structured on-boarding & training
- 90-day onboarding support with structured methodology
- Persona based training & Nerdio Manager for Enterprise Certification
- Unlimited self-paced learning via learning mangement system (LMS)
Ongoing enablement & technical support
- Designated technical account manager
- Access to best practices
- Quarterly executive business reviews
- 24/7 technical support and premium support SLA
Enhanced product experience
- Semi-annual product roadmap presentations
- Product release reviews and technical working sessions
- Access to new Nerdio features in preview or private beta based on eligibility
Everyone at Nerdio is so easy to work with, so fast to respond to problems, and so solutions-oriented. Nerdio is exactly what a software company should be.”
Paul Heaton
CEO and Co-Founder, Cubesys
Working with the Nerdio team has been absolutely phenomenal. Nerdio’s responsiveness to tickets and product suggestions reflects its commitment to customers.”
Emilie MacMullen
Product and Infrastructure Manager, UK DESNZ