How to choose the best remote desktop software

Articles
Nerdio

5 February, 2025
3 min read

Selecting the right remote desktop software is crucial for modern businesses and individuals who rely on secure, seamless remote access. Whether enabling remote work, providing IT support, or facilitating collaboration, remote desktop solutions offer the tools needed to stay connected and productive. Here’s everything you need to know about finding the perfect fit for your needs.

Types of remote desktop software

Remote desktop software can be categorized into three main types, each catering to specific use cases and infrastructure preferences:

Cloud-based solutions

Cloud-based remote desktop solutions eliminate the need for on-premises infrastructure, offering global access and minimal maintenance. These solutions are ideal for businesses seeking flexibility, scalability, and centralized management. Discover the benefits of cloud computing here.

On-premises solutions

For organizations prioritizing full control over their data and infrastructure, on-premises remote desktop solutions are a common choice. They’re particularly beneficial for industries with strict compliance requirements or security concerns. Learn about the challenges of running on-premises VDI.

Hybrid solutions

Hybrid remote desktop solutions combine the best of both worlds, integrating cloud and on-premises environments for a flexible, scalable approach. This option is ideal for businesses transitioning to the cloud while maintaining legacy systems. Explore the possibilities of Azure Local (formerly Azure Stack HCI) for hybrid cloud management.

Best remote desktop providers

With numerous providers available, it’s essential to understand their strengths and limitations. Here’s a quick look at some of the top players:

Azure Virtual Desktop

Azure Virtual Desktop is purpose-built for businesses that rely on secure, scalable, and collaborative remote work solutions. With deep integration across Microsoft 365 and Azure services, AVD provides a centralized management experience that simplifies IT operations. It’s designed to support a range of use cases, from hybrid work to virtualized desktops for specialized applications, making it a clear choice for organizations of all sizes.

Pros:

Unmatched integration with Microsoft 365 and Azure.
Centralized management for simplified administration.
Scalable, multi-user support for seamless collaboration.

Cons:

Requires familiarity with Azure infrastructure, which is navigable with tools such as Nerdio Manager.
Complex setup for small businesses.

Learn more about Azure Virtual Desktop here.

Omnissa

Omnissa offers some flexibility in terms of access methods and includes strong security features. However, it often requires a steep learning curve to unlock its full capabilities and comes with a higher price tag for advanced features. Organizations focused on efficiency may find the complexity and cost of Omnissa less appealing.

Pros:

Flexible access options.
Strong security features.

Cons:

Complicated setup process.
Premium features come with significant costs.

Citrix

Citrix is known for its multi-device support and customizability, making it a longstanding player in the remote desktop market. However, its legacy systems often require extensive setup and ongoing maintenance. Additionally, Citrix’s higher costs may not justify its value for businesses already invested in modern, cloud-based solutions.

Pros:

Supports a wide variety of devices.
Offers extensive customization options.

Cons:

Setup and maintenance are time-consuming and resource-intensive.
High costs may outweigh benefits compared to newer solutions.

Key considerations for choosing remote desktop software

When selecting remote desktop software, consider these essential factors:

Performance, reliability, and ease of use

Ensure the software delivers consistent performance with minimal downtime. Opt for solutions with intuitive interfaces and straightforward setup processes to minimize the learning curve for users.

Security standards

Data protection is non-negotiable. Look for solutions offering advanced encryption, multi-factor authentication, and strict privacy policies to keep sensitive information safe.

Cost, support, and maintenance

Evaluate pricing models—whether subscription-based or one-time fees—and assess the value provided. Additionally, prioritize providers with reliable customer support, thorough documentation, and an active community.

Navigating your remote desktop software choices

Choosing the right remote desktop software starts with assessing your specific needs:

Scalability: Consider how the solution adapts to your organization’s growth.
Ease of use: Look for user-friendly tools that don’t require extensive training.
Compatibility: Ensure the software supports the devices and operating systems your team uses.
Security: Confirm that the provider follows robust data protection standards.

If you’re exploring enterprise-grade solutions, tools such as Nerdio Manager for Enterprise and Nerdio Manager for MSP simplify the management of Azure Virtual Desktop environments. They also automate cost-saving tasks such as scaling and resource allocation.

FAQs about remote desktop software

How does remote desktop software work?

Remote desktop software allows users to access and control a device from a remote location by transmitting screen and input data over the internet.

Is remote desktop software safe?

Yes, when using trusted providers that offer encryption, secure authentication methods, and regular updates.

What’s the difference between a remote desktop and a virtual desktop?

Remote desktops connect users to physical machines, while virtual desktops provide access to virtualized operating systems hosted on centralized servers. Learn more about virtual desktops here.

For more information on remote desktop solutions, contact us today.