Skip to main content

2026 IDC SPOTLIGHT

Mastering the modern digital workspace

Rapid growth in digital work is colliding with persistent IT skills shortages, rising operational complexity, and mounting pressure to deliver results faster.

In this IDC Spotlight, you’ll gain expert insights on how to modernize digital workspace management, overcome operational challenges, and leverage automation to achieve faster remediation, improved performance, and lower cloud costs.

20 M

Employees will use a virtual desktop by 2027

50 %

Of end users will use at least one virtual application

40 %

Of small to medium businesses have no dedicated IT staff

What's included

  • Benefits of highly automated virtual desktop environments, such as faster remediation, improved service quality, and better user experiences

  • Guidance on adopting a cloud operating model to balance cost, security, performance, and scalability

  • Industry trends shaping the future of digital workspaces, including AI-driven automation, AIOps, and sprint-based IT operations

Who this study is for

  • IT decision-makers and leaders evaluating digital workspace and cloud infrastructure strategies

  • Workspace and cloud operations teams seeking ways to simplify management and reduce complexity

  • IT architects responsible for planning scalable, automated environments

  • Finance and technology executives focused on cost optimization and operational efficiency

  • Technology buyers comparing approaches to modernize virtual desktop and workspace services

Ready to get started?