2026 IDC SPOTLIGHT
Rapid growth in digital work is colliding with persistent IT skills shortages, rising operational complexity, and mounting pressure to deliver results faster.
In this IDC Spotlight, you’ll gain expert insights on how to modernize digital workspace management, overcome operational challenges, and leverage automation to achieve faster remediation, improved performance, and lower cloud costs.
Employees will use a virtual desktop by 2027
Of end users will use at least one virtual application
Of small to medium businesses have no dedicated IT staff
Benefits of highly automated virtual desktop environments, such as faster remediation, improved service quality, and better user experiences
Guidance on adopting a cloud operating model to balance cost, security, performance, and scalability
Industry trends shaping the future of digital workspaces, including AI-driven automation, AIOps, and sprint-based IT operations
IT decision-makers and leaders evaluating digital workspace and cloud infrastructure strategies
Workspace and cloud operations teams seeking ways to simplify management and reduce complexity
IT architects responsible for planning scalable, automated environments
Finance and technology executives focused on cost optimization and operational efficiency
Technology buyers comparing approaches to modernize virtual desktop and workspace services