Think Solutions
How Think Solutions streamlined M365 and device management with Nerdio
For over 25 years, Think Solutions has delivered IT services and Microsoft-based solutions to customers across Australia. As demand grew for help with device management, cybersecurity, and virtual desktops, the team faced a challenge: legacy virtualization tools no longer met the needs of their clients.
Traditional licensing models had become rigid and costly—especially for smaller businesses—and managing Microsoft Intune and Entra ID across disconnected tenants led to inconsistent deployments, security risks, and time-consuming onboarding. Think Solutions needed a more agile, scalable solution.
That’s when they discovered Nerdio.
The tipping point: too many tenants, too little control
Project Engineer Dan Wheeler and his team had spent years manually building customer environments. Each Microsoft tenant was unique, each deployment required its own setup, and without centralized oversight, configurations often drifted—introducing risk and inefficiency.
Meanwhile, legacy virtualization vendors were pricing out small to mid-size customers with high seat minimums and complex licensing. Operational complexity was rising, and customers were left without a clear path forward.
“We were reinventing the wheel for every customer, every week. It wasn’t sustainable.” — Dan Wheeler, Project Engineer, Think Solutions
Enter Nerdio: one platform, endless efficiency
After connecting with Nerdio, Think Solutions realized they could unify and standardize their Microsoft 365 (M365) management offerings using Nerdio Manager for MSP.
The platform allowed them to:
- Manage Microsoft Intune, Entra ID, and endpoint security from a single, consistent interface.
- Apply uniform naming conventions and policies across all customer tenants.
- Use role-based access controls to reduce security risk.
- Eliminate the need to log into each tenant individually.
- Transition customers from legacy virtualization platforms to Azure Virtual Desktop with automated provisioning and cost optimization.
From weeks to clicks: the measurable impact
95% faster onboarding
Previously, onboarding a new customer meant building every policy from scratch. With Nerdio, Think Solutions can replicate a well-architected M365 management deployment in minutes, accelerating implementation timelines and boosting customer satisfaction.
“We’ve done it once; we’ve done it right. Now we just click a button.”
— Dan Wheeler
Security you can trust
With role-based access, auditing, and centralized policy control, Nerdio has helped Think Solutions align to government frameworks like the Essential Eight and meet cyber insurance requirements.
“Before Nerdio, our technicians had broad admin access. Now, permissions are scoped, actions are tracked, and risk is significantly reduced.”
Seamless transition from legacy platforms
What once looked like a months-long migration is now a streamlined process. Think Solutions can move clients to Azure Virtual Desktop in just one to two weeks—reducing costs and improving user experience.
“For small businesses, traditional virtualization isn’t viable anymore. With Nerdio and AVD, we deliver a better experience, faster and more affordably.”
Efficiency meets IP
With automation and consistency handled by Nerdio, Think Solutions has shifted from a time-based services model to one focused on delivering intellectual property and strategic value.
“Instead of constantly building from scratch, we now have the time to improve our solution. It’s less stressful for our team—and more valuable for our clients.”
What’s next: building on a shared vision
Think Solutions sees Nerdio as a long-term strategic partner—one that shares its vision for simplicity, automation, and security. As Nerdio expands its M365 management capabilities, Dan is excited to continue innovating on top of the platform.
“So much of what Nerdio builds aligns with ideas we’ve had for years. They’re making Microsoft more manageable, and that’s a game-changer for partners like us.”