Expanding the future of cloud management: How Nerdio simplifies Microsoft 365 for MSPs

Managing Microsoft 365 environments has quickly evolved from a supplementary task to a core pillar of managed service provider (MSP) success. Yet for many, Microsoft 365 management still feels fragmented—scattered across dozens of portals, burdened by manual processes, and riddled with configuration inconsistencies that threaten security and efficiency. 

At Nerdio, we believe it’s time for a smarter approach—o ne that brings Modern Work under the same streamlined management umbrella as Azure resources. That’s why we’ve expanded Nerdio Manager for MSP beyond virtual desktops to offer a full suite of Microsoft 365 management tools. 

Let’s break down how Nerdio’s expanded Modern Work capabilities transform Microsoft 365 management, why this matters for MSPs today, and how you can start taking advantage of these innovations to future-proof your cloud practice. 

How Nerdio’s Modern Work features transform Microsoft 365 management 

The expansion of Nerdio Manager into Modern Work brings powerful new tools that simplify and centralize critical Microsoft 365 management tasks. These capabilities are designed specifically for MSP workflows, helping you reduce overhead, improve consistency, and deliver exceptional service at scale. 

Here’s a closer look at what’s now possible. 

Unified user and group management across cloud and on-premises 

Managing users across hybrid environments used to mean hopping between local domain controllers and cloud portals, waiting for syncs, and dealing with disjointed management experiences. 

With Nerdio’s Active Directory User Management feature: 

• MSPs can manage users and groups across Entra ID and on-premises Active Directory—all from the Nerdio interface. 

• Hybrid management is enabled via a simple, secure agent setup over port 443. 

• Changes sync instantly, eliminating delays and reducing room for error. 

Whether your clients are fully cloud-native or operating in hybrid mode, user management is faster, easier, and more reliable. 

Built-In CIS Baselines for security and compliance 

Achieving and maintaining security compliance is a growing challenge, especially with regulations like PCI DSS, HIPAA, and CMMC tightening requirements. Setting up best-practice policies manually for each client? Even harder. 

Nerdio’s exclusive partnership with the Center for Internet Security (CIS) changes that: 

• Pre-configured CIS Level 1 security policies are now available directly inside Nerdio. 

• Applying these Baselines can elevate compliance from 24% (vanilla Windows) to 98% in minutes. 

• Nerdio partners save thousands annually by accessing CIS content at no extra cost. 

Coming soon are Level 2 Baselines for high-security environments and CIS Templates for MacOS, iOS, and Microsoft Office products, ensuring you can meet client needs across industries. 

Solution Baselines to standardize configurations across clients 

Instead of manually configuring each service per tenant, Nerdio now allows you to define and apply standardized baselines across: 

• Entra ID 

• Intune 

• Exchange Online 

• SharePoint and OneDrive 

• Teams 

• Microsoft Defender 

You can enforce policies automatically, monitor for drift, and keep client environments aligned with your best practices, without the constant portal jumping and reconfiguration cycles. 

Integrated Secure Score monitoring 

Microsoft Secure Score is a powerful tool, but manually checking it across clients is tedious. Nerdio integrates Secure Score natively, giving you: 

• A centralized dashboard view across tenants. 

• Real-time, categorized recommendations. 

• Historical tracking to demonstrate measurable security improvements. 

It’s never been easier to prove the value of your security services—or to prioritize the changes that will have the biggest impact. 

Vulnerability Reporting through Microsoft Defender 

Even if your clients use third-party antivirus solutions, Microsoft Defender can surface critical vulnerabilities. Nerdio’s Defender Vulnerability Report empowers MSPs to: 

• Identify CVE-related vulnerabilities across all endpoints. 

• Prioritize fixes based on severity and impacted devices. 

• Strengthen security postures without needing to rip and replace existing security stacks. 

This feature complements your existing cybersecurity efforts, ensuring no gaps are left unnoticed. 

Tenant Monitoring and Change Tracking 

Configuration drift is the silent killer of consistent service delivery. Nerdio’s Tenant Monitoring tool helps you: 

• Audit Microsoft 365 environments against your solution baselines. 

• Track configuration changes over time. 

• Identify when, where, and how settings deviate from standards. 

This not only enhances operational consistency but also arms your sales team with powerful pre-sales assessment tools for new prospects. 

Console Connect: Cost-effective remote support 

Traditional remote support tools often come with a high cost per endpoint. Nerdio’s new Console Connect integration with Zoho eliminates that expense, offering: 

• Agent-based remote device access. 

• Remote control of physical and virtual endpoints. 

• PowerShell session access for streamlined troubleshooting. 

All directly from within Nerdio Manager at no extra licensing cost. 

Simple, predictable pricing built for MSPs 

Managing costs is just as important as managing clients. Nerdio’s Modern Work features follow a simple tenant-based pricing model that starts at $50 per tenant per month with discounts of down to $20 per tenant for higher partner tiers. This includes unlimited devices and users. 

• No complex user-based pricing or surprise bills—just predictable growth as you scale your Microsoft 365 practice. 

What this means for MSPs 

The expansion of Nerdio into Modern Work management marks a major shift for cloud-focused MSPs. It allows you to: 

• Manage Azure, virtual desktops, and Microsoft 365 from a single platform. 

• Enforce consistent security and operational standards. 

• Consolidate your tech stack and lower your tool spend. 

• Scale client management without linear headcount growth. 

• Differentiate your services with proactive, data-driven insights. 

In short, Nerdio Manager helps you transform Microsoft 365 management from a burden into a competitive advantage. 

Future-proof your cloud management strategy 

Cloud-first business models aren’t just the future—they’re what set MSPs apart from the competition today. Providers that can manage Modern Work environments efficiently and securely will lead the next generation of IT service delivery. 

Nerdio Manager for MSP puts you in control, helping you streamline operations, maximize profitability, and deliver exceptional, scalable service. 

Our expanded Modern Work capabilities are designed with your growth in mind—and we’re just getting started. 

Want to explore these features in greater detail?
Watch our on-demand webinar to see Nerdio’s Modern Work capabilities in action and discover how they can elevate your Microsoft 365 management strategy. 

Or, schedule a demo with our team to discuss how Nerdio can help you modernize your operations and deliver better outcomes for your clients.