Logs & audit trail
Azure hybrid usage benefit
Hybrid active directory
AD user management
Office 365 user management
Shared mailbox management
AD federation with O365
2FA for admin portal login
2FA for Windows
2FA for Office 365
Content and threat filtering
Nerdio Secure Score
Email security reports
Backup & DR
RDS Performance monitoring
Intelligent desktop auto-scaling
Scheduled server auto-scaling
Partner support (email & phone)
Frequently asked questions
Is there a minimum commitment?
No, you can provision as few or as many Nerdio for Azure accounts as you’d like.
Can I cancel at any time?
Yes, although cancelation is seldomly required because our pricing model is consumption based.
Do you offer tiered discount program?
Yes. Please contact us for further information.
What support do you offer?
We offer email and phone support to our MSP partners. During your trial, you can contact our support team by email. Once you are a signed partner, you can contact us via phone or email anytime from 7am until 7pm CST. Weekend and evening hour support can be pre-arranged as needed. We will also work very closely with you during the initial onboarding of your first few NFA accounts.
Can I switch between plans or upgrade?
Yes, you can upgrade to NFA Enterprise from NFA Core or NFA Professional at any time. We recommend you plan ahead and run the upgrade when users are not logged into their desktops.
Do you offer training?
Yes, we are happy to conduct online or onsite training. A significant amount of training is included in your free onboarding, but we can provide custom onsite training for a fee as well.
Can I white label and use my own branding?
Yes, you can upload your own logo, set your own brand colors, and even change the name of the product to your own.