Cloud Solution Provider (CSP) Support
Nerdio is a technology platform enabled with awesome service from our authorized Nerdio Cloud Solution Provider (CSP) partners. Your users have a question about logging onto their desktop? Or how email archiving is set up? All those totally-not-annoying tasks that you could still live without? Whatever it may be, Nerdio CSPs are happy to assist with any IT question, big or small.
They’ll handle the grunt work, so you can focus on the things you enjoy. Like writing scripts to optimize workflows. Researching new tech. Analyzing ways to improve the efficiency and reliability of your local assets. You’ll have time to help drive your company rather than be burdened by maintaining infrastructure.
No low-level newbies. Nerdio CSPs are all experts, all the time.
Your personal Nerdio CSP team will be behind the scenes. Basically extending your in-house techies so that you can finally be everywhere at the same time – just like you’re expected to be, right?
The Nitty Gritty
Here are some examples of the level of support available from Nerdio CSPs:
- Proactive system monitoring, notification, and problem remediation
- 24/7/365 help desk support available by industry-certified agents
- Back-end patching, updates, antivirus, and backup
- Self-service user password reset via SMS
- Internet connectivity monitoring
Your Nerdio CSP will give you the specifics on their support options.
That’s What’s Up
Don’t just take our word for it. We’ll connect you with a Nerdio authorized CSP so you can see for yourself the stellar service you’ll be getting alongside world-class Nerdio IT infrastructure.