At Nerdio, our mission is to empower Managed Service Providers (MSPs) to build successful cloud practices in Microsoft Azure. We do this through amazing, best in class technology and the premier Azure content for MSPs across the world. The start of a new year is a time when many people make personal commitments around how they plan to excel in the new year. Businesses shouldn’t be any different—they too should be introspective and think about what their commitments are to their partners and customers in the new year. We therefore want to share with you three commitments we are making to the MSP channel in 2020.
- We will teach you how to build a cloud practice in Microsoft Azure. At Nerdio, we wake up every day thinking about how we can help MSPs build successful cloud practices in Microsoft Azure. It permeates our culture, the way we design our products, the investments we make in the channel, and how every employee sets their schedule each day. There is nothing we would not do to pass along the knowledge and experience we have working with thousands of partners and customers to bring them to the public cloud. We do this every day both by creating a product that is second to none and through the development of amazing content on our Nerdio Academy. We know that as MSPs, you feel that Azure can be complicated and there is some amount of risk in moving from what you know to something brand new. We are here to make it easy for you and will walk down the path with you every step of the way.
- We will double down on participating in MSP industry events. It was such an incredible pleasure meeting so many MSPs at industry events in 2019. Connectwise IT Nation Connect, Robin Robins, ASCII, Pax8 Mission Briefings, and many more. We loved talking with you and learning from you. 2020 is going to be not just more of the same but much more as we double down on the number of events, peer groups, and lunch and learns that we participate in and tell the Nerdio story. Wherever you go to learn about technology, you can expect to see Nerdio there and we look forward to meeting thousands more MSPs in 2020 at the best industry events on the planet.
- We will continue to offer world-class technical support to our partners. In this day and age, you simply cannot be an amazing SaaS company if you are not delivering world-class partner support. It is what separates the winners from the pretenders. At Nerdio, we’ve built our business on providing amazing support and it is what differentiates us from others in the industry. The number of MSPs who became partners of Nerdio in 2019 and told us they switched to us because of our amazing support are plentiful.
When you have a customer to bring live, our Partner Solutions team is there on a Friday night to take you through the process when needed. When you email us a question or have something you are simply stuck on, we are there to simplify things for you. We are in it with you every day of the week and that will not change in 2020. It can’t because it is simply how we do business.
At Nerdio, we are excited about what 2020 is going to bring to the channel. 2020 is going to be a breakthrough year of more MSPs moving their business to the cloud with Microsoft Azure and we couldn’t be more excited to partner with you on that journey.