June 26, 2019 The first step most Managed Service Providers (MSPs) take to move their customer’s business to the cloud is with Office 365—the cloud productivity suite from Microsoft. Microsoft currently offers two main plans for its cloud productivity services: Office 365 and Microsoft 365. In this article, we will explain the differences and help you understand when...
June 06, 2019 Audio now available here
May 17, 2019 Managed Service Providers (MSPs) are always looking for ways to improve Help Desk efficiencies. Reducing the time it takes to close a client ticket while delivering great customer service is key to increased profitability and customer success. Nerdio for Azure helps MSPs save significant time and resources through automation. Let’s look at eight common tasks that eat up time and prevent engineers from moving on to the next...
May 15, 2019 As focus turns to the public cloud, many traditional Managed Service Providers (MSPs) will struggle with their cloud transformation. To become a next-generation MSP is to rid oneself completely of the break-fix model and transition to delivering and managing cloud services to your customers. IT professionals tend to focus on infrastructure, but there’s a whole...
January 29, 2019 December 13, 2018 September 06, 2018