June 26, 2019 The first step most Managed Service Providers (MSPs) take to move their customer’s business to the cloud is with Office 365—the cloud productivity suite from Microsoft. Microsoft currently offers two main plans for its cloud productivity services: Office 365 and Microsoft 365. In this article, we will explain the differences and help you understand when...
June 06, 2019 Audio now available here
May 17, 2019 Managed Service Providers (MSPs) are always looking for ways to improve Help Desk efficiencies. Reducing the time it takes to close a client ticket while delivering great customer service is key to increased profitability and customer success. Nerdio for Azure helps MSPs save significant time and resources through automation. Let’s look at eight common tasks that eat up time and prevent engineers from moving on to the next...
May 15, 2019 As focus turns to the public cloud, many traditional Managed Service Providers (MSPs) will struggle with their cloud transformation. To become a next-generation MSP is to rid oneself completely of the break-fix model and transition to delivering and managing cloud services to your customers. IT professionals tend to focus on infrastructure, but there’s a whole...
January 29, 2019 As the public cloud becomes more ubiquitous, there are still many traditional MSPs struggling with making their full transition to a cloud practice. To become a NextGen MSP, IT practices must move away from a break-fix mentality and transition to delivering and managing a variety of cloud services for customers. Enter container technology. IT professionals...
December 13, 2018 I recently left Microsoft after a 23-year career at the company and joined an amazing startup. Nerdio enables managed service providers (MSPs) to build successful and profitable Azure practices. This topic is close to my heart as for seven years in the US, Brazil, and India, I lived and breathed Azure watching many partners succeed...
September 06, 2018 In a world that’s become ever more digital, IT personnel have become the unsung heroes of the office. The sheer number of platforms, applications and devices we use seems to grow on a daily basis. It falls to IT staff to keep everything copacetic — and on the most challenging days, that can be something of a high wire juggling act....